Mahi Time
Made in Aotearoa NZ + AU

Bookings without
the booking fees.

Mahi is te reo Māori for work. You do plenty of it. The platform fee shouldn't be another tax on top.

The NZ-built scheduling platform for salons, barbers, beauty therapists and service businesses. Calendar, payments, payroll, reminders, retail, reports, loyalty, Xero and customer portal in one flat-fee plan. No marketplace skimming a slice of every new client.

See it work
Incoming call · voice agent
Follow-up call · voice agent

Answered on the first ring and booked Mia’s Cut and Colour for 2:00pm.

Calling Mia for a quick visit survey and a rebook.

Tue 12 May · Lux Hair Co.
1:00
Cut & finish
Aria · 45 min
2:00
Cut and Colour
New
Mia K. · booked by voice agent · 2h
3:00
Beard trim
Theo · 20 min
Reminder sent automatically
Kia ora Mia, your Cut and Colour at Lux Hair is tomorrow at 2:00pm. Reply YES to confirm.
YES
Confirmed

The voice agent answers, the booking lands, and the reminder sends itself.

Built for the people doing the actual work

Side by side. No names. You know who.

What the incumbents
cost you vs what we don't.

Three platforms own this market. We won't say their names. Here is what they do, and what we do, line for line.

The others

What you put up with today

Mahi Time

What you get with us

20% commission on every new client. Forever.

0% commission. Flat fee. Forever.*

Per-chair pricing. Pay the same for your weekend casual as your full-timer.

NZ$109/mo for the first two team members or resources. NZ$21 each after that.

Quote-only pricing. Sales call, demo call, then a number that changes.

Price published on the website. No sales call. Decide in 21 days.

Marketing emails your customers. Recommends competing salons to them.

We never message your customers. Their data is yours, exportable any time.

Locked-in data. Want to leave? Hope you like CSV exports by hand.

Export every customer, booking and payment in one click. Or via the API.

AI receptionist is a NZ$249/mo bolt-on that books outside your conflict rules.

NZ$129/mo AI voice agent that uses the same scheduling engine as the admin panel.

20¢ markup on every SMS reminder, on top of the carrier fee.

Unlimited email reminders. 100 SMS per month included, then NZ$10 per 100-SMS top-up.*

Payroll and timesheets mean a second app and a second invoice.

Payroll built in. Staff hours, timesheets and revenue per person, no extra fee.

Xero is a CSV you upload by hand. CRM tools do not connect at all.

Xero fully integrated. CRM systems connect too, so records stay in sync.

Calendar sync covers Google only. Every other calendar is on its own.

Two way sync with Google and Microsoft, plus a live feed for any calendar.

Premium support tier costs extra. Front-line agents read scripts.

One support team for every customer. NZ business hours, NZ humans.

* Unlimited email reminders and 100 SMS per month included with every plan, subject to a fair-use policy (we tap you on the shoulder if outbound volume looks more like a campaign blast than booking reminders). SMS beyond 100/mo are sold in top-up packs of 100 for NZ$10. Full detail on the Fair Use Policy in our Terms.

The difference

Eleven wins. One honest footnote. Switch in an afternoon.

Start free 21-day trial

Everything in one plan

A full operating system
for service businesses.

No upsell, no "Pro" plan unlock, no surprise tier above the one you read about. Everything below is on the day you sign in.

See every feature

Calendar

Drag, drop, resize. Built like the apps your team already uses.

Multi-staff, multi-location, multi-resource. Conflict detection on every save. Shop closures, staff time-off and Google Calendar sync built in.

9
10
11
12
1
Mia
Jake
Ash

Public booking page

Branded URL for your Insta bio, Facebook button, or Google Business Profile.

SMS reminders

Confirmations, 24-hour nudges, post-visit follow-ups. 100/mo included.

Payments

Stripe online or Windcave in-store. We never take a cut of the transaction.

Reports your accountant will thank you for

Revenue by staff, service, day-of-week and location. Per-staff utilisation at a glance, with a live feed into Xero.

Payroll & timesheets

Staff hours, timesheets and the revenue each person earns. Product and service costs and margins in one view.

Multi-location

One calendar across two, five or twenty shops. Per-location hours and rosters.

Calendar Sync

Two-way sync with Google and Microsoft, plus live feeds any other calendar app can subscribe to.

Xero & CRM integrations

Xero fully integrated for accounting. Connects to your CRM, so customer records stay in sync.

Customer portal

Customers reschedule, cancel and view their history without ever calling the shop.

Loyalty program

Points per dollar, configurable redemptions. Auto-awarded on every payment.

Email campaigns

Win back lapsed clients, fill quiet afternoons. Segments built from real booking data.

Retail products

Add take-home products to the booking or sell at the counter. Stock tracked, GST reported.

Gift cards & vouchers

Sell, redeem, refund. Real-time balance lookup, no fiddly spreadsheets.

Deposits & no-show policy

Take deposits at booking, charge no-show or late-cancel fees automatically.

Rooms & resources

Book chairs, rooms, equipment. Lock staff to their resource or let them float.

Your words, not ours

Rename staff to barbers, technicians, tradesmen, whatever fits your business.

Public REST API

Versioned, free, documented. There when you need it. Out of the way when you don't.

Add on, not bolted on

The AI receptionist that
actually books the appointment.

Phone rings while you're with a client. The agent picks up in your business name, checks live availability, books the slot, and texts the customer their confirmation. It uses the same scheduling engine as the admin panel, so it can't double-book or violate your closures. Hands off to a human the moment it's asked to.

  • NZ$129/mo, covers up to two locations and unlimited staff.
  • Powered by the worlds best AI voice services, tuned to your business.
  • Books straight into the same calendar your team uses.
  • Optional after-hours mode so the calls you would have missed turn into bookings overnight.
CALL IN PROGRESS · 00:42 +64 21 ••• 8821

Caller

Hi, can I get a cut and colour with Mia next Saturday?

Mahi Time AI

Mia has 10am or 2:15pm Saturday available. The 2:15 gives you the full cut and colour plus blow-wave. Which works?

Caller

Two-fifteen is perfect.

Mahi Time AI

Booked. Confirmation is on its way to your phone. Anything else?

0.4s
avg response
EN + Te Reo
greeting options
Same calendar
as your team
Mahi Time's Outbound Call Agent confirming a booking by phone

Outbound calling, the other add-on

And the agent that
calls them back.

The voice agent above answers your phone. The Outbound Call Agent makes the calls you never get around to, confirming bookings, asking the questions you need before an appointment, and checking in once it's done.

  • Confirms bookings a day or two out, and reschedules right there on the call.
  • Runs pre-appointment checks, allergies and patch tests, vehicle details, injuries.
  • Post-service survey calls that catch a problem before it becomes a public review.

Payments

Take payments your way.
Keep every dollar.

Bring your own Windcave, bring your own Stripe, or stick with the cash drawer and the EFTPOS device you already have. Whichever you pick, money goes direct from your customer to your bank. Mahi Time never touches it, holds it, or skims a cent.

Works with Windcave Stripe Or keep your existing EFTPOS terminal and cash drawer.

Option 1

Windcave

Plug in your Windcave

Already have a Windcave merchant account, or want one? We integrate with the terminal AND the online checkout. Same provider, one set of rates, money straight to your bank.

  • In-store EFTPOS terminal integration (HIT)
  • SMS pay-link to customer phones (HPP)
  • Apple Pay + Google Pay supported online
  • Your Windcave rates apply, billed by Windcave
  • Mahi Time charges 0% commission

Best for: NZ businesses who want a single, NZ-based PCI-DSS provider for terminal + online.

Option 2

Stripe

Connect your Stripe

Five-minute hosted onboarding through Stripe. Apple Pay and Google Pay light up automatically. Pay-by-link, pay on screen, deposit a booking, all the same flat 2.9% + 30c.

  • Stripe Connect Express onboarding in ~5 min
  • SMS pay-link via Stripe Checkout
  • Apple Pay + Google Pay one-tap built in
  • Standard Stripe rates (2.9% + 30c NZ)
  • Mahi Time charges 0% commission

Best for: Modern checkout UX, mobile-first customers, no existing terminal account.

Option 3

Use what you already have

Don't want to wire anything in? Keep your own EFTPOS device and cash drawer. Hit "mark as paid" in Mahi Time after the money lands. Vouchers, loyalty, and reporting still all work.

  • Record cash + external EFTPOS in two taps
  • Vouchers and gift cards still work
  • Customer history and loyalty points still work
  • Zero integration, zero setup
  • No online pay-link (upgrade to opt 1 or 2 later)

Best for: Cash-heavy verticals or anyone happy with their current terminal setup.

Whichever option you pick: customer's card → your merchant → your bank.

Mahi Time is never in the money path. No clearing account, no holding period, no surprise reserves, and nothing to license or audit on our side.

Pricing

One price.
Published on the website.

No sales call. No quote-per-chair. No commission on the work you've already done. Add the AI voice agent later if you want it.

Mahi Time

Everything below, included.
$109
NZD / month
First 2 team members or resources

Each additional team member or resource is $21/mo. Unlimited bookings. Unlimited locations. Unlimited customers. A resource is a bookable chair, bay or treatment room. Mix and match to fit how your shop runs.

Drag-and-drop multi-staff calendar
Branded public booking page
Customer profiles + history
Calendar sync: Google, Microsoft + live feeds
Payroll + staff timesheets
Xero + CRM integrations
Stripe, Windcave or your own EFTPOS
Voucher and gift-card system
Unlimited email reminders*
100 SMS messages each month included*
Multi-location, multi-resource
Public REST API + webhooks
Reports + revenue analytics
NZ team, NZ data centre
Start free 21-day trial No card. No commitment.

AI Voice Agent

$129 / mo

Up to 2 locations. Unlimited staff. Answers, qualifies, and books. Sits on top of your existing plan.

Add at signup

SMS top-ups

$10 / 100 msgs

100 SMS are included every month. Beyond that, top up with 100-SMS packs at NZ$10 each. Pass-through pricing, no per-message markup. Unlimited email is included by default.

All prices NZD, exclusive of GST. SMS pricing applies to NZ + AU mobile numbers. * Unlimited email and 100 SMS / mo apply subject to our fair-use policy.

Websites by Mahi Time

Need the website to go with it?

We design and build a five page website for your business, your landing page, services, about, contact and a real booking page, with your Mahi Time booking system wired straight in. Add the AI Phone agent and the site gets a live booking chat too.

See website packages

From the studio

$1,999.00

One off, to design and build all five pages.

Then $49/mo to host, live in about three weeks.

FAQ

The questions we get asked
on the demo call.

Do I have to commit to a contract?

No. Cancel anytime from the admin panel. You keep access through the end of the billing month you cancel in.

Will you take a cut of bookings?

Never. We charge a flat monthly fee. The customer is yours. Their data is yours. There is no marketplace, so there is nothing for us to charge a commission on.

I am switching from another platform. Can I bring my customers across?

Yes. CSV import for customers and bookings is built in. If your current platform exports it, we can ingest it. We have a free migration helper for the three biggest incumbents.

Can I take payments and deposits, and what does it cost?

Yes, three ways, pick whichever fits. Bring your own Windcave (in-store terminal plus online pay-links and Apple/Google Pay), bring your own Stripe (5-minute onboarding, modern checkout, 2.9% + 30c), or just record cash and your existing EFTPOS manually inside Mahi Time. Whichever you pick, money flows direct from customer to your bank. We never touch the funds and never take a cut.

How does the AI voice agent know my services and prices?

It reads the same database the admin panel uses. When you add a service, change a price, or block out a day, the agent knows within seconds. No retraining.

What about my data?

Hosted locally in Australia and New Zealand. Backed up nightly. Export it anytime in CSV or via the public API. If you ever leave, you take everything with you.

Do you support more than one location?

Yes, on every plan. One calendar across two, five, or twenty shops. Per-location hours, staff rosters and reports.

How is this different from the platforms most NZ salons already use?

Flat monthly fee instead of marketplace commission. A real public API instead of a closed garden. A voice agent built into the scheduling engine instead of a $250/mo bolt-on. Pricing published on the website instead of a sales call.

Ready when you are

Bookings without
the booking fees.

21 days free. No card required. NZ$109/mo after that. You can move the whole salon over in an afternoon.